INTRODUCTION
The domain name https://unplugsprouts.com (“Site”) is owned and operated by UnplugSprouts (“UnplugSprouts” or “We” or “Us“). We value the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy.
This Privacy Policy (‘Policy’) defines the type of personal information that we obtain from our users, the intent of collecting that information, how we use it, with whom we share it, and the options available to our customers about how we use that information. We will not reveal any user-shared personal details and confidential information (meanings set out in clause 2 below) other than following this Policy. Do not continue to use the Platform if you do not consent to any of the terms specified in this Policy.
Our policy is subject to change without prior warning at any time. Your continued use of the Platform after such revisions to the Policy constitutes your approval of and be bound by the amended Policy. If, after a policy change, you do not want to use the Web but do not take any action with us on your private details and confidential material, our use of your private details and sensitive information shall remain subject to the policy in place before the change.
WHAT WE COLLECT
When you save or otherwise provide us when you set up a free Site account OR when you connect with us via phone, email, talk, etc. OR when you fill out an entry to participate in some contest, promotion, or survey, etc. OR when you participate in one of our events, we can collect personal data from you. You can provide us with personal information as a result of these acts, such as your name, e-mail and postal addresses, telephone number(s), information on product/course interests, and, in some cases, your opinions and individual preferences, etc. (collectively, ‘Personal Information’)
When you visit this Site, some information about your computer or use may also be collected by our social media networks or our social networking by automated means or through the use of technologies such as cookies, web server logs, and analytics systems such as Google.
We are not gathering any financial details today. For online payment purchases, with the payment processor and not with us, your credit card/bank data is processed. In the future, we can store your financial information, such as a bank account or credit card or debit card, or other payment instrument information, if we adjust our payment flow, to provide you with a faster checkout flow.
Adults over the age of 18 must be involved in any financial transaction ( e.g. online payment) or registration. Please do not fill out the paperwork or use your parents’ payment details without their supervision and permission if you are not an adult. No personal information is obtained from minors (under 18). In the case of a minor’s default, the parent or guardian will be liable to pay for any damages resulting from the minor’s wrongful use.
Categories of Personal Data that we collect and process are as follows
- From you, we collect demographic & identity data (name, email address, contact number, photograph, location), year of the child to validate age
- Online Identifiers and other technical Data (for e.g. IP address, transaction logs, device details)
- If you are using our website, we collect your name, mobile number, and email address, images.
PERSONAL INFORMATION
Personal Information may include, but is not limited to Your name, Your address, Your telephone number, Your email address and/or contact information, date of birth or gender or any other items that are enumerated in Rule 3 of Information Technology (Reasonable Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011. We use your information to carry out Our Services, process payments, communicate with You, update Our records and generally maintain Your transaction history with Us. We also use this information to improve the platform, prevent or detect fraud or abuses and enable third parties to carry out technical, logistical or other functions on Our behalf. To give you a greater insight into the type of information We collect, We have tried to classify the information We gather. Please note that this is an inclusive list:
- Contact Information: We receive and store any information You enter on the Platform and/or Services or give Us in any other manner. You can choose not to provide certain information based on your preferences. Your general contact information, including Your name, photograph, address, telephone number, date of birth, gender, e-mail address, contacts, etc. maybe some of the information We collect.
- Personalized Information: Depending on Your engagement with Us, We may receive and request You to provide information relating to your experience on the Platform and use of the Services. This may include sharing such information on social media, third party sites and with entities that provide services to Us
- Transaction and Technical Information: We receive and store certain types of information whenever you interact with Us. This can be through any means, via e-mails, a visit to the Platform or via telephonic communication. We may also receive/store information about Your location, address, browser type, browser version, the pages of Our Site that you visit, the time and date of Your visit, the time spent on those pages and other statistics including but not limited to the internet protocol address of your device and Your transaction history. We may use this information for internal analysis and to provide you with location based services or for services which are more personalized
- Third-Party Data:We might receive information about You from other sources and add it to Our user database. By using or continuing to use of the Platform, you agree to our use of Your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by the Company in its sole discretion. You also agree and consent to Us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy
- Other Data: Depending on Your engagement with Us, We may request You to provide Us with applicable information that We may require in order to render Our Service from time to time.We access the media gallery on your mobile device, including without limitation, images, videos and audio files and the storage space on your phone. Many of our services require us to collect images and other information from your device. For example, you won’t be able to upload photos from your gallery unless we can access your photos. However, we shall always obtain your consent before accessing your images and you shall have the option to deny us such access.
What is the intention of gathering personal and sensitive information?
UnplugSprouts may use your Personal Information collected:
a. To learn about your expectations for the course/product and to recommend specific UnplugSprouts deals to you
b. Conduct marketing and performance research to help us evaluate our customer services, benchmark our performance, and to help us improve our platform and our product offering’s overall user experience.
c. To contact you via email newsletter targeted email or social media posts about updates / new courses and products that will be important to you or your child,
d. Through using UnplugSprouts and/or registering with UnplugSprouts, you allow UnplugSprouts (including its agents, associates, and business partners) to contact you through email or telephone or SMS and to provide you with our services for the product you have selected, to impart product knowledge, to offer promotional offers running on UnplugSprouts and to offer offers from its business partners and related third parties. You hereby accept that, even if you have registered under DND or DNC or NCPR service(s), you allow UnplugSprouts to contact you for the above-mentioned purposes. Your permission to do so is valid as long as your account is not deactivated by either you or us
The personal and confidential details we share with whom?
Oh, nobody. UnplugSprouts is not in the processing and sale of information business, and we will not sell it to any other company or supply your information and confidential information. We can only use this knowledge through tailored products and course offerings to support you better.
If we plan to merge/sell all or substantially all of our business to another business entity or similar other transaction or are needed by that business entity, we either pass or disclose your Details and Sensitive Information to that business entity that may collect, use or disclose such information to determine the proposed transaction or to operate and manage the affairs of the business entity.
Notwithstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal Information or Confidential Information that may be needed to be disclosed obligatorily under applicable law or where disclosure is appropriate to comply with any legal requirement or to law enforcement or other government officials without prior notice or consent from you.
Data Retention
We will only retain Your personal data for as long as necessary to fulfil the purposes We collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of Your personal data, the purposes for which We process Your personal data and whether We can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case. We may use this information indefinitely without further notice to you.
Right to unsubscribe
You always have the option to not provide information by choosing not to use the Platform or a particular feature/Service thereof (where such feature is available for opt-out). We may automatically use Our available technology to retain Your preferences.
When You update information, We usually keep a copy of the previous version for Our records. If You do not want to receive updates from Us, please update Your preferences or write to us at info@unplugsprouts.com. However, opting out of updates still governs Your use of the Platform and Services under the Terms of Use and Privacy Policy.
Cookies
We can control your preferences and operations on the Website. “Cookies” are tiny data files that a website sends to the hard drive of your computer. They keep a record of your activities on the site to make your subsequent visits to the site more successful. Cookies may store a variety of information, including the number of times a website is accessed, registration information, and the number of times a website page or other things are displayed on the website. The use of cookies is a common practice that most major sites have embraced to better serve their customers. The majority of browsers are built to allow cookies, but it is simple to change them to block cookies.
By continuing to use this website, you consent to our use of cookies. You can block cookies in your browser settings if you do not agree with our use of cookies, but you may lose some functionality on the Web.
How is confidential personal data or information retained?
Only as long as it is legally necessary or otherwise allowed or necessary by applicable law or regulatory requirements will we hold your sensitive information. Your Personal and Confidential Information can also be kept as long as it is appropriate to satisfy the purposes for which it has been gathered (including to fulfill any legal, administrative, accounting, or other reporting requirements).
We also maintain adequate and appropriate administrative, technological, and physical protections to protect your personal and sensitive information from accidental, unlawful, or unwanted damage, loss, modification, access, disclosure, or usage.
OPT-OUT
he Platform gives all users the opportunity to opt-out of receiving any advertisement or promotional messages from us. If you do not wish to receive any promotional or marketing messages from us, you can contact us to remind us of this choice at info@unplugsprouts.com.
SECURITY
We aim to maintain the security, up-to-date, the accuracy of your personal and sensitive information in the best possible way as it may be appropriate for the reason for which it was collected. We appreciate the importance you attach to your personal and confidential information submitted to us and therefore we have I taken all appropriate steps and precautions to keep this information safe and secure and to avoid any unauthorized access to or misuse of it; and (ii) to enable you to review and edit it.
We shall not, however, be liable to any user for any loss, harm (whether actual, indirect, consequential or incidental) or harm caused to the user as a result of any third party’s unauthorized access or misuse of Personal or Sensitive Information
CONTACT INFORMATION
email: info@unplugsprouts.com